Effective Date: 1 January 2025

This Policy outlines the process for returns, refunds, and exchanges on A2ZRC.

 

1. Eligibility

• Returns are accepted only for eligible items listed with a “Return Policy” tag.
• Requests must be raised within [7–10 days] of delivery.

 

2. Conditions

• The item must be unused, undamaged, and in original packaging.
• Return shipping costs depend on Vendor policy.
• Certain items (e.g., batteries, propellers, clearance items) are non-returnable.

 

3. Refund Process

• Refunds are initiated once the returned item is received and inspected by the Vendor.
• Refunds are processed via the original payment method within 5–10 business days after approval.

 

4. Exchange Policy

• Exchanges are allowed for identical replacement items, subject to stock availability.

 

5. Damaged or Incorrect Items

If the item arrives damaged or incorrect, contact us within 48 hours at contact@a2zrc.com with images or videos.

 

6. Link to Related Policies

Shipping and Warranty conditions directly affect return eligibility; refer to those policies for detailed exclusions.